Shipping Information


The shipping costs depend on the quantity, product and delivery address. After you have filled out the relevant data in the shopping cart, you will automatically receive the shipping costs and the expected shipping method. The delivery time specified in the product overview refers to standard shipping within Germany.

Please provide us with all relevant information and applicable delivery conditions when placing your order.
We assume no liability for delays caused by incorrect or missing information. If a second delivery is necessary or if additional shipping costs arise, we reserve the right to recalculate these costs. If you have selected "cash on delivery" as the payment method, the corresponding cash on delivery fees (usually €15 plus VAT) will also be due.

Standard shipping Germany, forwarding agency

Standard total price (excl. VAT)
Express total price (plus VAT)
Up to 10.99KG 11,29 € 21,53 €
Up to 10.99KG 11,29 € 21,53 €


shipping method

Shipping is usually executed by a forwarding agent, with smaller shipments and in exceptional cases by courier. The respective conditions of the carrier apply. As a rule, these are the General German Forwarder Conditions AdSP or the conditions of carriage of the respective courier service. We select the shipping method at our own discretion with due care. The estimated shipping method indicated in the shopping cart is only intended as a guide. Depending on the item combination and destination, however, a different shipping method may make more sense in practice.

shipping times

Our standard delivery conditions are listed below. We can also deliver worldwide by arrangement. Important: If you want shipping outside of the standard countries, please send us your order by email to the We will then determine shipping costs and times individually for you.

 Land delivery time
Germany about 14 working days
Austria, Belgium, Netherlands, Luxembourg, France, Denmark about 16 working days


Note on delivery time

The specified delivery times apply to recipient addresses within Germany. The specified delivery time includes production time and shipping from the order confirmation. For many products, you have the option of shortening the delivery time with the express or express shipping option (shipping within 24 hours). The corresponding additional costs are displayed directly in the shopping cart upon selection.

partial shipment

If the printing data for an order is delivered too late, we reserve the right to ship the hardware on the planned shipping date and to send the prints at a later date. In this case, additional shipping costs for the prints will be charged to the buyer.

Neutral shipping

On request, shipping with a neutral sender address, neutral packaging and your own delivery note is possible. For neutral shipping, please send the appropriate delivery note as a PDF document to the responsible sales team member. Please note that neutral shipping is unfortunately not possible for cash on delivery shipments or shipments subject to customs duties (e.g. to Switzerland).

cargo damage

The goods are packed and transported with due care. However, should a shipment arrive damaged, we ask that you notify us and the shipping service provider directly when accepting the goods and only accept the goods with reservations. The damage must be reported to us immediately in writing and documented by photos. Please also keep the packaging material until a decision has been made on how to proceed.