Describe your request

We highly value satisfied customers. If there is ever a reason for a complaint, please provide us with all the necessary details so that we can process the case quickly.


Please provide the reason for your complaint in as much detail as possible. Je konkreter du den Grund unter „Beschreibung ihrer Reklamation“ beschreibst, umso besser können unsere Mitarbeiter deinen Fall prüfen. For the processing of your complaint we need high-resolution, meaningful photos, from which the reason for the complaint is evident. After checking the complaint, a member of our quality assurance team will contact you as soon as possible to clarify and settle the matter.